When employees come back with the same questions over & over

Several days ago, I coached a manager who was not happy with project deliverables. He said, "Ted--I clearly communicated what I needed and the person kept on coming back to me with the same question." This is the ideal case of mis-matched learning styles. Individuals learn by audio (listening), visual (pictures) or kinesthetic (by doing). Everyone learns in different ways. When leaders teach and provide direction on projects, it is usually done in the style of the presenter--not the receiver. Next time this happens, try providing instructions in a different approach.