Thursday, January 22, 2009

Leadership in Congress?

I heard on the radio that Nancy Pelosi wants to pursue contempt charges against the Bush administration. Now, with the country dealing with important, challenging issues, shouldn't Ms. Pelosi being focused on "change" and the future. Leaders look toward the future and want to make the future a better place. Being "stuck" in the past does no good. This os one example why congress has the lowest approval rating in its history. It seems that that the Senate president has some vendetta against the Bush administration. In my experieince, I work with executives who have the same problem. It is a poison that makes them very ineffective.

Wednesday, January 14, 2009

Feedback--American Idol Style

It was interesting watching the tryouts for American Idol. When the singing is finished, the feedback process begins and what you see is fascinating. Randy provided feedback in a "real, playful" manner always trying to maintain the person's dignity. Simon does not hold anything back. He tells it "like it is" and does not sugar-coat. Paula and Kara (the new judge) are more empathetic. When they provide tough feedback, they will provide in an "empathetic encouraging" way. It is an interesting dynamic that occurs.

Tuesday, January 13, 2009

When employees come back with the same questions over & over

Several days ago, I coached a manager who was not happy with project deliverables. He said, "Ted--I clearly communicated what I needed and the person kept on coming back to me with the same question." This is the ideal case of mis-matched learning styles. Individuals learn by audio (listening), visual (pictures) or kinesthetic (by doing). Everyone learns in different ways. When leaders teach and provide direction on projects, it is usually done in the style of the presenter--not the receiver. Next time this happens, try providing instructions in a different approach.